How TechUni Works

From signup to your first commission paid.

Most agencies are working in TechUni within 7 days of their demo. We stay close for the first 30. Here's how an education agency goes from booking a demo to running their operation on TechUni.

Book a 30-minute demo — see the full platform live.

No commitment. We walk you through every module tailored to your agency size.

Setup time
30-minute demo
then we set up your account
Go-live
Your stages
workflows you already use
Support
1:1
onboarding included

THE PRODUCT LIFECYCLE

Five steps. Every student. Every dollar.

Every agency runs the same fundamental loop. TechUni automates every step so you stop dropping balls and start scaling.

1

CONFIGURE

Set up your platform

White-label your brand. Add branches, currencies, payment accounts. Configure commission rates per institute — slab, study level, onshore/offshore, multi-year. Set up your pipelines.

A 30-minute demo, then we stay close

2

CAPTURE

Bring in leads

Leads flow in from your website forms, Google/Meta ads, social media DMs, walk-ins, and sub-agents. Auto-assigned to counsellors based on your workflow rules.

From day one

3

CONVERT

Move them to enrolled

Counsellors qualify, convert leads to students, create applications, upload documents, advance through visa milestones — all on web and mobile, with automated reminders firing along the way.

Tracked at every stage

4

CALCULATE

Commission auto-calculates

The moment a student reaches the Winning Stage, your commission is calculated to the dollar — using the right slab, study level, fee basis, and multi-year terms. Draft invoice generated automatically.

Instant, every time

5

CASH IN

Invoice. Reconcile. Repeat.

Send branded invoices to universities and super agents. Record payments with per-student difference handling. Track disputes, clawbacks, and reconciliation — all in one ledger.

Every commission tracked

The loop runs continuously for every student. Once it's set up, it runs itself.

YOUR FIRST 30 DAYS

From day one to running on autopilot.

A typical agency goes through this exact rollout — guided by our onboarding team, not left to figure it out alone.

DAY 1 — DEMO + KICKOFF

Book a 30-minute demo

We show you TechUni against your actual destinations and commission structures. You decide if it fits. If yes, we schedule onboarding for the same week.

  • Personalised demo with our team
  • Pricing finalised on the call
  • Onboarding starts the next day

DAY 2 — SETUP + WHITE-LABEL

Your platform, your brand

Our team handles the white-labeling. You provide logo + brand colours; we set up your CRM, your custom domain (crm.youragency.com), your invoice templates, your mobile app icons.

  • White-label CRM + Student/Staff/Sub-Agent apps
  • Custom domain configured
  • Branches, currencies, payment accounts added
  • Commission rates configured for your top institutes

DAY 3 — DATA + TEAM

Import your leads. Onboard your team.

We migrate your existing leads from spreadsheets, HubSpot, another CRM, or wherever they live. Your counsellors and accounting team get a 2-hour training session.

  • Lead + application data imported
  • Team training session (2 hrs, recorded)
  • Role-based access set up
  • Workflows configured for your common scenarios

DAY 4 & 5 — GO LIVE

Pilot with one branch

Start with your strongest counsellor or smallest branch. New leads flow in. First applications go through the pipeline. We're on WhatsApp + chat for any question.

  • Live lead capture from website + ads
  • First applications in the pipeline
  • Marketing campaigns going out
  • Real-time support on WhatsApp

FULL ROLLOUT

Whole agency on TechUni

Every branch and counsellor can work in TechUni. Students see their invoices in the app, and marketing sits next to the student record.

  • All branches and counsellors active
  • Your branded app build is ready the day after the add-on starts. Apple and Google review usually adds 1–7 days.
  • Other SaaS subscriptions cancelled
  • Monthly business review scheduled

END OF MONTH 1

Your agency is running on one platform.

Every lead, every application, every commission — visible in one place

Owner sees the full pipeline. Accounting sees every invoice. Counsellors see their own leads.

Your students are using your branded mobile app

Document uploads, visa updates, invoices and payment history — all from their phone, under your brand.

Marketing campaigns automated

Email + WhatsApp drip sequences running. Lead score climbing. Cost-per-lead dropping.

Old subscriptions cancelled

HubSpot, Mailchimp, Zapier, Hootsuite — gone. Your stack is one platform.

What you stop paying for

We'll map it on the demo.

The subscriptions your agency can retire once the work lives in TechUni.

A DAY ON TECHUNI

What it looks like for your whole team.

Each role gets exactly the tools they need — and only the data they should see.

Counsellor

Works mostly on mobile

9:00 AM · Morning check-in

Opens the Staff App. Sees 12 new leads assigned overnight by workflow rules.

11:00 AM · Lead qualification

Calls 5 leads. Logs notes inline. Sends WhatsApp follow-ups to the rest with a saved template.

2:00 PM · Application work

Advances 3 applications (Conditional Offer → CAS Issued). Auto-emails to students and universities go out.

4:30 PM · Convert + commission

Marks one student as Enrolled. Commission auto-calculates behind the scenes — counsellor never sees the amount.

5:30 PM · Day end

Reviews tomorrow's reminders. Closes the app.

What they see

My leads My applications WhatsApp / Email Reminders

What they don't

Commission amounts Other counsellors' leads

Accounting Team

Lives in the CRM web view

9:30 AM · Commission Dashboard

Sees 3 new commissions calculated overnight. 2 ready to invoice, 1 needs fee details.

10:30 AM · Review draft invoices

Opens 2 draft invoices auto-generated by the commission engine. Confirms students, totals, intake. Clicks Finalise + Send.

2:00 PM · Record payments

Bank statement shows a transfer from Murdoch University. Records per-student amounts. Handles a small bank-charge difference with one click.

3:30 PM · Dispute resolution

A university disputes commission on one student (Non-Enrolment). Logs the dispute, resolves with "Commission Waived" outcome.

5:00 PM · Reconciliation

All payments reconciled. Outstanding = 0. Reports exported. Done.

What they see

Commission Dashboard All invoices Payment history Disputes Adjustments

Agency Owner

Mobile + desktop, anywhere

8:00 AM · Morning dashboard

Opens the dashboard. This month: ₹14.2L revenue tracked. 47 new students. Murdoch slab moved from 12% to 14%.

11:00 AM · Branch performance

Filters dashboard to Pakistan branch only. Sees conversion is below target. Schedules a call with the branch manager.

2:30 PM · Marketing review

Reviews active campaigns. Spring Intake email series has 28% reply rate. Pauses a Google Ads campaign that's underperforming.

5:00 PM · Workflow tweak

Notices stuck applications. Edits a workflow: "If an application has been stuck, escalate to the branch manager." Saves and activates.

9:00 PM · Closes the loop

Glances at the dashboard from the staff app on the train home. All green. Closes the app.

What they see

Everything All branches All staff performance Workflows builder Commission engine

SWITCHING FROM SOMETHING ELSE?

Migration is on us. Zero data loss.

Tell us where your data lives today. Our team migrates everything — leads, applications, students, payment history — into TechUni for you. No CSV templates to wrestle with.

Spreadsheets

Excel, Google Sheets — we'll map your columns to TechUni fields and import in one pass. Most common starting point for new agencies.

↓ Most agencies start here

Generic CRMs

HubSpot, Salesforce, Zoho, Pipedrive. We export from your current CRM and remap to TechUni's education-agency-specific structure.

Adapter handles field mismatches

Education-agency CRMs

AgentApp, Edvise, and similar tools. Direct mapping — most fields translate 1:1. Commission history and partner relationships preserved.

Cleanest migration path

Our 3-step migration process

1

Export

You give us read-only access OR send us your export file. Takes 5 minutes.

2

Map + Validate

Our team maps every field to TechUni's structure and validates with you in a 30-min call.

3

Import + Verify

We import everything, run a verification report, and walk you through it. Any issues — we fix.

We import your leads and students from spreadsheets or your old CRM as part of onboarding.

SUPPORT MODEL

You're never on your own.

Help centre, email and chat support. Growth gets 4-hour responses. We stay close for the first 30.

Email and chat

Help centre, email and chat support on every plan.

4-hour responses on Growth

Growth and Enterprise get a 4-hour response. We stay close for the first 30 days after your demo.

Help centre

A help centre you can search when you need a reminder. Updated as we ship.

In-product setup tours

Guided tours inside the CRM walk every new user through the screens they need on day 1, day 7, day 30.

Objections, answered

Everything you're probably wondering.

How do I migrate from another CRM or from spreadsheets? +

We handle it. Your onboarding manager exports from your current system, maps every field to TechUni's schema, and does two reconciliation passes before we sign off. In-progress applications keep their stage — nothing goes back to square one. If your data can be exported, we can import it.

What if my in-progress applications are mid-pipeline? +

They come across with their exact stage intact. If you had 47 students at "Offer Received" and 12 at "Visa Applied", that's how they arrive in TechUni — including timeline, documents, and counsellor assignment.

Do I need to shut down operations during onboarding? +

No. TechUni runs in parallel with whatever you're using today. Your team keeps working; new leads flow into TechUni from day 1 while historical data catches up in the background. Cutover is a single moment, not a downtime window.

What happens if we cancel after month 2? +

Full data export in your format of choice (CSV, JSON, or PDF). Your account stays read-only for 30 days so you can pull anything else you need. No exit fees, no data hostage. We'd rather you leave clean than leave angry.

Is there a minimum contract length? +

Month-to-month, no lock-in. Annual pricing is available if you want a discount, but there's no obligation to commit long-term to try it.

Where is my student data stored? +

On Amazon Web Services in the EU (Stockholm region), encrypted at rest and in transit. Each agency has its own separate database. If you need data hosted in a specific country, talk to us about Enterprise.

What if I need training for my counsellors? +

Included. Every plan comes with role-specific training sessions (owners, accounting, counsellors) plus a private WhatsApp support channel during your first 30 days. Your team is trained before go-live, not after.

Can TechUni handle multiple branches / franchises? +

Yes. Add branches at any time. Invoicing is multi-currency, and owners see a consolidated view across branches. Extra branches are $25 a month on Starter and Growth.

What language is the TechUni CRM interface in? +

The TechUni CRM is available in English only.

See the full platform in 30 minutes.

We'll show you every module against your actual agency setup. No slides. Live product, your data.